Our Services

After-sale Services

Customer-oriented service philosophy

Quality, credibility, and devotion

Product use training

Authorized turnkey services; ensuring installation, debugging and normal operation of equipment; providing complete repair and maintenance training services with cleanliness optimization software upgrade during the repair and maintenance period; for clients to maximize the use of our high-pressure cleaner.

Repair and maintenance information

Free quality warranty services during the warranty period, discount on original spare parts beyond the warranty period, and thoughtful repair and maintenance contract and professional maintenance engineer team to keep your equipment serviceable at all times.

Star-rated services

The star-rated service system with Shanghai FE-MOVAC characteristics is established following the core idea of “quality first; service-oriented.” We guarantee 2-hour response nationwide, and arrival at the user’s site within 24 hours (for Jiangsu, Zhejiang and Shanghai) or 48 hours (for other regions).

Quality after-sales services

We offer 24/7 one-to-one online troubleshooting and remote diagnosis services, and keep improving to always provide the best products and services for our users.

Contact Us

  • 268 Yuankang Road, Urban Industrial Park, Baoshan District, Shanghai

  • 021-36160880

  • zhangjt@fe-movac.com